Please check the following before calling technical
support:
- All user names and passwords must be entered in lower case.
- Make sure your caps lock is not on.
- Make sure all server names are spelled correctly
- If having an Email problem read the section on Email
before calling.
Please know the following before calling technical support:
- Your Operating System (Linux, Macintosh, Windows 98, Windows
NT, Windows 2000, Windows XP or Windows Vista)
- Web Browser Name (Netscape, Internet Explorer, FireFox, etc)
- Version of your Web Browser
- Any error messages you have (you might want to write them
down to be sure)
The TCT Technical Support staff will be happy to answer any
internet related questions you have. We will answer all questions
except those that do not relate to the internet (ie cannot get
Microsoft Word to print correctly). We also do not provide phone
support for hardware problems.
We are available to help you all day, every day.
- Email Support: tech@tctelco.net
- Phone Support: (800) 848.0662
- Business Office: (620) 767-5118
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How-To Guides
Tri-County is proud to offer technical support for our customers
- and it's available seven days a week. Even the call is free. For
those do-it-yourselfers, here are a few links to help out:
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