Mail Servers

Account name / user name / server login - your TCtelco Internet login
Account password - your tctelco Internet password

Your E-mail address is your login@tctelco.net. For example if you user name was "tech" then your E-mail address would be tech@tctelco.net which happens to be the address to direct you questions about E-mail and other problems to.

Please make certain that this information is correct before calling Technical Support.

For a brief summary of each of the major E-mail programs support by tctelco click the appropriate program name:

Microsoft Internet Explorer 3.x Internet Mail
Microsoft Internet Explorer 4.x Outlook Express
Netscape Navigator 3.x Mail
Netscape Communicator 4.x Message Center
Microsoft Exchange/Windows Messaging/Microsoft Outlook

Microsoft Internet Explorer 3.x Internet Mail

You can go into Internet Mail in several different ways.
One way is to click the "Start" button, point to "Programs" and then find "Internet Mail".
You can also go to it through Internet Explorer.
Click on the "Go" menu and then click "Read Mail".

Menus

File - Has commands for working with messages and creating new folders.
Edit - Contains commands for working with messages.
View - Changes the way Internet Mail looks.
Mail - Contains options for changing mail settings
Help - Help

Toolbar

New Message - Click this button to create and send a new message.
Reply to Author - Replies to the person that sent you the message.
Reply to All - Replies to all persons in the group (everyone on the CC, etc). Do not use this button unless you are sure of the results. It could get sent to many people you do not want the message to go to.
Forward - Forwards a message to a different address. You can type a short message at the top of the message being forwarded if you like.
Send and Receive - Sends messages in your Outbox and puts messages sent to you in your Inbox. You only receive new mail when you press this button.
Delete - Deletes the current message. You can retrieve an accidentally deleted message by selecting "Deleted Items" and moving the message back to "Inbox" or another folder.

The next item down the window in the Folder Bar.
By pressing the down arrow you can change the current folder.
The following folders are setup automatically

Deleted Items - Holds messages that have been deleted.
Inbox - New mail is delivered here.
Outbox - Mail waiting to go to the server is here.
Sent Items - Holds all sent items.

To check/change your options in Internet Mail click on the Mail menu and then click Options
Click on the "Servers Tab".

Microsoft Internet Explorer 4.x Outlook Express

To enter Outlook Express click on the Start Menu and point to Programs. Then point to Internet Explorer and then click on Outlook Express.

Menus

File - commands for working with messages
Edit - Contains commands for working with messages
View - Changes the way Outlook Express looks
Go - Starts external programs
Tools - Changes options in Outlook Express
Compose - Work with new messages
Help - Help

Toolbar

Compose Message - Makes a new message
Reply to Author - Replies to the person that sent you the message.
Reply to All - Replies to all persons in the group (everyone on the CC, etc). Do not use this button unless you are sure of the results. It could get sent to many people you do not want the message to go to.
Forward Message - Forwards the current message to a different address. You can type a short message at the top of the message being forwarded if you like.
Send and Receive - Sends messages in your Outbox and puts messages sent to you in you Inbox. You only receive new mail when you press this button.
Delete - Deletes the current message.
Address Book - Opens your address book.

To check/change your options in Internet Mail click on the Tools menu and then on accounts.
Click the Mail Tab.
Click on your mail account
Click the Properties button.

Netscape Navigator 3.x Mail

Enter Netscape Navigator and click the envelope on the lower right hand corner to enter the mail program.

Menus

File - Includes Open, print, and exit
Edit - Commands to work with messages
View - Changes the appearance of Message Center
Message - Works with messages
Go - Work with other Netscape products
Options - Changes Mail options and appearance of the program.
Windows - Work with other Netscape products
Help - Help

Toolbars

Get Mail - Get messages off of server
Delete - Delete the current message
To: Mail - Create a new message
Re: Mail - Reply to the author of the message
Re: All - Replies to all persons in the group (everyone on the CC, etc). Do not use this button unless you are sure of the results. It could get sent to many people you do not want the message to go to.
Forward - Forwards the current message to a different address. You can type a short message at the top of the message being forwarded if you like.
Previous - Goes to the previous message
Next - Goes to the next message
Print - Prints the current message
Stop - Halt the current operation

Change settings by going to the Options menu and clicking on Mail & News Preferences.

Netscape Communicator 4.x Message Center

Start Netscape Communicator and then click on the Communicator Menu. Then Click on Message Center.

Menus

File - Includes Open, print, and exit
Edit - Commands to work with messages
View - Changes the appearance of Message Center
Communicator - Starts other programs of Communicator
Help - Help

Toolbars

Get Msg - Get messages off of server
New Msg - Create a new message
New Folder - Create new folders to store items in
Subscribe - Create new subscriptions
Stop - Halt the current operation

Change settings in Message Center by going to the Edit menu and clicking on Preferences, Mail Server Properties.

Microsoft Exchange/Windows Messaging/Microsoft Outlook

Microsoft Exchange was the original E-mail program that shipped with Windows 95.
With the second version of Windows 95 the name was changed to Windows Messaging.
Microsoft Outlook, part of the Office 97 package, was based on Exchange code.

All three are similar programs, but have slight differences.

The menus are standard for any Windows program.

The toolbar is also very standard.

To change/check the settings click on Tools, and then on Services.

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